Safety & Trust
The safety promise
This page is maintained by the Parvatpath team to answer the questions we get most about how we run treks and handle your money. Nothing here is a third-party certification — it describes the practices in effect today.
Certified trek leaders
Every batch is led by an IMF- or NIM-certified guide. See our guide profiles.
Wilderness first-aid
At least one trained first-aid responder on every trek, plus altitude checks each morning above 10,000 ft.
Small groups
Never more than 15 trekkers per lead guide. Bigger groups always get a second qualified leader.
Evacuation plan
Written evacuation route for every trek, with the nearest hospital and helipad. Trek leaders carry emergency contact for local rescue teams.
Secure payments
All payments run through Razorpay with PCI-DSS-compliant card handling. We never store your card details.
Transparent refunds
Tiered refunds based on how far out you cancel. Read the full cancellation policy.
If something goes wrong on the trail
Trek leaders are trained to descend at the first sign of altitude sickness. All trekkers are briefed on symptoms on Day 1. For any issue — safety, group behaviour, or hospitality — reach us at hello@parvatpath.com.
Leader-to-trekker ratio
We cap batch sizes and staff every trek with a lead guide plus support crew. Ratios below are maximums — most batches run smaller.
| Trek difficulty | Max trekkers per lead | Support crew |
|---|---|---|
| Easy — Moderate | 15 : 1 | 1 assistant lead + local porters |
| Moderate — Difficult | 10 : 1 | 2 assistant leads, 1 first-aid responder |
| Difficult+ (5,000 m+) | 6 : 1 | 2 assistant leads, 1 dedicated medic |
Evacuation & emergency protocol
On the trail
- • Oxymeter checks every morning above 3,000 m.
- • Portable oxygen and pulse oximeter carried by lead.
- • AMS symptoms → immediate descent, no exceptions.
- • Satellite communicator on remote high-altitude treks.
If an evacuation is needed
- • Assisted descent by two crew to the nearest road-head.
- • Pre-arranged vehicle to the nearest hospital.
- • Heli-evac request via local rescue for critical cases.
- • Family notified from base within 30 minutes.
Evacuation costs are borne by the trekker; we strongly recommend adventure travel insurance. Trek fees cover coordination and on-ground crew time.
Incident transparency
We record every incident that involves a medical evacuation, missed summit for safety, or a group turned back. A public summary is published each January covering the previous calendar year — no names, just what happened, what we changed, and how many trekkers were affected.